[img]http://img217.imageshack.us/img217/4889/reportvj6.png[/img]
[b]ZAP -- what does that exactly mean? [/b]
And what are we suppose to do when we open [b][i]"There are new reports"[/i][/b].
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If you're zapping a report, that means you're taking the responsibility for the reported issue/problem.
You should zap a report only if: 1. You're pretty sure you can handle the problem (because you're the moderator on that reported section), 2. The reported problem has been solved.
It's not a good idea to zap a report and then do nothing about it, because there's no way all other moderators and administrator would know whether the zapped report was already resolved or not.