[quote=jen_hare_07]xelcris wrote: i tried hitting windows logo + R.. but it didnt work... it said dat "this operation has been cancelled due to restricttions in effect on this computer. please contact your administrator does your window task manager(ctrl alt del) works?? and your folder options in show hidden files work?? check them out :idea: if these are not working then im sure that your pc is infected by a virus. it happened to me..yrs ago im not familiar what is the name of the virus.. but i had a feeling that its trojan[/quote] yes it has ctrl alt delete nw... ive downloadd a restriction removal so that i can use dat.. bcoz lately i dunno, i thnk a virus disabled it.. so what did u do?